Hello,
I have a new DELL Inspiron 15z 5523 laptop
CPU
Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz
Maximum speed: 2.00 GHz
Sockets: 1
Cores: 2
Logical processors: 4
Virtualization: Enabled
L1 cache: 128 KB
L2 cache: 512 KB
L3 cache: 4.0 MB
I always installed the DELL Intel Graphics driver that is in their site which is version 10.18.10.3277 but that driver was released in 2013 and I always noticed it causing the laptop to hang after Windows 8.1 shuts down if the IDM (Internet Download Manager shuts Windows while the display is turned off) even though, the laptop hangs and doesn't power off, power button keeps lit and fan keeps spinning and when I installed the latest Intel HD Graphics 4000 driver which is version 10.18.10.3621, I noticed this issue doesn't happen. So were you aware of that issue and you fixed it with the latest Intel driver?
The issue is when a download manager turn off the laptop after completing downloads, so when it turns off the laptop while the display is turned off, sometimes the laptop hang and doesn't power off.
I tested this issue with the latest Intel graphics driver but it didn't happen so far.
I have some few questions?
Did you really know about this issue and you fixed it in the updated driver or am I just guessing an it may be a random issue? But I made sure that it is not random because every time I install the old Intel driver, when I test the issue with IDM, it occurs after about 7-12 shut downs and sometimes in the first shut down. But when I install the new driver, I tested this with about 20 shut downs and it didn't occur.
My second question, Is this latest driver harmful to my system? Does the Intel graphics driver have to do with the battery life?
Thanks.