| Are you willing to send your system to us? | No |
| Is your system a laptop or desktop? | Desktop |
| If desktop, is it custom built, or manufactured? | Manufactured - Zotac ZBOX ID18 |
| If desktop, what is the make/model of your motherboard? | ZBOX ID18 |
| What is the make/model of your system? (COMPLETE model name required) | Zotac ZBOX ID18 |
| What is the model of your CPU? | Celeron 1007U |
| What is the make/model of your failing display(s)? | Gateway FPD1760 |
| If laptop, is your built-in display failing? (Yes/No) | |
| What is your operating system? | Windows 7 |
| Is it a 64-bit or 32-bit operating system? | 64 bit |
| What display driver version do you have installed? | 10.18.10.3496 |
| What type of connection are you using? (HDMI, VGA, DP, DVI?) | DVI-D single (18+1 pins connector) |
| What happens that results in the blackscreen failure? | Installation of Intel driver. The system worked OK with generic video driver right after OS installation. |
The same setup works OK with Linux (I have dual-boot machine). When running in Windows mode the screen goes blank when login screen suppose to appear. Works OK if connected to the same monitor by analog VGA cable. Workaround proposed in the following thread Re: Workaround for black screen problem works and I am able to start Windows with DVI connection. |
Any/all information is valuable.